01. Introduction

Manarah Software Solutions & Consultancy (“Manarah”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information.

This Privacy Policy explains:

• What information we collect

• How we use and protect your data

• Your rights regarding your personal information

• Our responsibilities as a service provider

By accessing or using our website and services, you agree to the practices described in this policy.

02. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Full name

• Email address

• Phone number

• Company name

• Job title

• Billing information

2.2 Technical Information

• IP address

• Browser type

• Device information

• Website usage data

• Cookies and tracking data

2.3 Business Information

• Project requirements

• Technical documentation

• System credentials (if required for services)

03. How We Use Your Information

We use collected information to:

• Provide and manage our services

• Respond to inquiries and support requests

• Improve our website and solutions

• Process payments and invoices

• Send important service updates

• Ensure system security and prevent fraud

• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

04. Data Sharing & Third Parties

We may share information with:

• Trusted technology partners

• Cloud service providers

• Payment processors

• Legal or regulatory authorities (if required by law)

All third parties are contractually obligated to maintain confidentiality and security.

05. Data Protection & Security

Manarah implements industry-standard security measures including:

• Secure server infrastructure

• Data encryption (SSL/TLS)

• Access control policies

• Secure development practices

• Regular security assessments

While we strive to protect your information, no system can guarantee 100% security.

06. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your data

• Withdraw consent

• Object to certain processing activities

To exercise your rights, contact us at: [Insert Email Address]

Terms of Service

07. Acceptance of Terms

By accessing our website or engaging our services, you agree to comply with these Terms of Service.

If you do not agree, you should not use our services.

08. Services Description

Manarah provides:

• Software Development

• AI Solutions & Integration

• Cybersecurity Services

• IT Management

• UI/UX & Branding

• Digital Marketing Solutions

Service details are defined in individual project agreements or proposals.

09. Intellectual Property Protection

All intellectual property developed during a project remains the property of the client upon full payment, unless otherwise agreed in writing.

Manarah retains the right to showcase non-confidential project work in its portfolio.

Clients must not reproduce, resell, or misuse proprietary frameworks, tools, or confidential methodologies belonging to Manarah.

10. Limitations of Liability

Manarah shall not be liable for:

• Indirect or consequential damages

• Business interruption losses

• Loss of profits or revenue

• Damages caused by third-party platforms or integrations

Our total liability shall not exceed the total fees paid for the specific service in question.

11. Pricing & Payment Policy

• Pricing is defined in official quotations or agreements.

• Payments may be milestone-based, subscription-based, or fixed-price.

• Late payments may result in service suspension.

• All payments are non-refundable unless otherwise stated in writing.

Taxes and government fees are the responsibility of the client unless specified.

12. Confidentiality

Both parties agree to maintain strict confidentiality of proprietary information, technical data, trade secrets, and business strategies.

Non-Disclosure Agreements (NDAs) may be signed when required.

13. Termination

Manarah reserves the right to suspend or terminate services if:

• Terms are violated

• Payments are not made

• Services are used for illegal purposes

Clients may terminate services in accordance with the signed agreement terms.

14. Governing Law

These policies shall be governed by the laws of the applicable jurisdiction where Manarah operates.

15. Updates to This Policy

We may update this Privacy Policy and Terms from time to time. Updates will be posted on this page with a revised effective date.